Intermediate applied AI path
Turn an AI idea into a workflow people can actually run
Choose work worth redesigning, map the human + AI flow end to end, and set decision boundaries, escalation, recovery, and evidence before adding autonomy.
- 3 applied PracticeLabs
- Intermediate
- ~83 min
- 6 steps
- Verifiable credential
Who this is for
- • Managers and team leads
- • Product, operations, and technology professionals
- • People working on AI transformation and process design
What you'll be able to do
- • Distinguish task automation from end-to-end workflow transformation
- • Choose a valuable and safe first workflow for AI redesign
- • Map human and AI roles, decision rights, handoffs, and exceptions explicitly
- • Design an actionable workflow blueprint with controls, escalation, recovery, and learning signals
One operating blueprint
Connect outcome, flow, authority, and evidence
A viable human + AI workflow makes more than tasks visible. It shows who can act, when the system must stop, how a human takes over, and what evidence determines whether the design is working.
- Outcome
- Define the customer or business condition the flow must change.
- Flow
- Map state, tasks, queues, handoffs, data, and exceptions end to end.
- Authority
- Bound agent action and name human ownership, override, and escalation.
- Evidence
- Measure quality, outcome, risk, and learning—not only local speed.
How it works
Move from a promising use case to a bounded operating design that can be tested and improved.
01
Diagnose the opportunity
Start from an outcome and evidence of friction—not from a tool looking for a task.
02
Design through three cases
Map the flow, assign human and AI decision rights, and build a complete blueprint. Each PracticeLab unlocks for 50 🪙.
03
Earn the applied credential
Complete every lesson and earn at least 3 stars in each PracticeLab without assistance. There is no separate final quiz.
AgileKoc achievement credential
Make workflow design skill verifiable
Complete all 6 required steps and earn at least 3 stars in every PracticeLab without assistance to receive a shareable, publicly verifiable AgileKoc applied-practice credential. It is not an accredited certification.
Path curriculum6 steps · ~83 minView all +Hide −
- Choose Work Worth Redesigning with AIMove beyond task speed and choose a workflow with a visible outcome, friction, risk, and learning potential.10 min
- PracticeLab: Workflow Opportunity DiagnosisPracticeLab50 🪙Diagnose the outcome and system friction worth redesigning instead of merely adding AI.15 min
- Map a Human + AI Workflow End to EndMake triggers, state, data, tools, queues, handoffs, and exceptions visible as one work system.12 min
- PracticeLab: Human and AI Decision BoundariesPracticeLab50 🪙Design what an agent may recommend, do, stop, and escalate based on evidence and consequence.15 min
- Design Decision Rights, Escalation, and RecoveryMatch autonomy to consequence, reversibility, and observability, then build controls into the workflow.11 min
- PracticeLab: Human + AI Workflow BlueprintPracticeLab50 🪙Create an actionable workflow blueprint spanning outcomes, steps, decision boundaries, controls, and learning.20 min
Applied practice credential
Complete every required lesson and earn at least 3 stars on each PracticeLab without assistance (0/6). Your credential is issued automatically; there is no separate quiz.
Before you start
Short answers about access, time, assessment, and the AgileKoc credential.
- Who is this path for?
- Managers, team leads, and product, operations, technology, and transformation professionals who need to turn AI use cases into workable operating designs.
- Do I need to complete AI-Native Work Foundations first?
- No. It is recommended if decision rights, human oversight, and agentic work are new to you, but it is not a formal prerequisite.
- How much does the path cost?
- All lessons are free. The 3 PracticeLabs cost 50 🪙 each to unlock.
- How do I earn the credential?
- Complete every required lesson and score at least 3 stars in every PracticeLab without assistance. The credential is issued automatically; there is no final quiz.
- Is this tied to a specific AI vendor or tool?
- No. The path is vendor-neutral and focuses on workflow, authority, controls, evidence, and accountable human ownership.